Refund policy

Walmer Auto Detailing sells car wash and detailing services, not shipped goods. This policy covers cancellations and refunds.

Cancel 24 hours ahead. Cancel or reschedule at least 24 hours before your appointment and we refund the order in full.

Late cancel or no-show. If you cancel inside 24 hours or do not arrive, we may keep up to 50% of the service price for the reserved slot.

After the work is done. Completed washes and details are not refunded. If something was missed, email us within 48 hours with photos. We will correct the work at no charge when we caused the issue.

Weather and shop delays. If we have to move your time, we offer a new slot or a full refund. You choose.

How to request a refund. Email kevinwalmer7@gmail.com with your order number. Approved refunds go back to the original payment method within 5-10 business days.